FAQ
​Is Shipping FREE for U.S. orders?
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Yes. All orders have FREE shipping in the US!
Daniela Jewelry Design uses USPS to ship orders to the United States.
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What are the most popular gemstones?
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Our top rated gemstones include favorites chosen by our customers and precious gemstones loved throughout the ages for their radiant nature or regal history, such as amethyst, tanzanite, druzy, moonstone.
Birthstones are also a popular choice to start gemstone collections because everyone has a birth month that is unique to that individual or a favorite color or shape that speaks to them.
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January birthstone: Garnet
February birthstone: Amethyst
March birthstone: Aquamarine
April birthstone: Diamond or white quartz
May birthstone: Emerald
June birthstone: Pearl or Alexandrite
July birthstone: Ruby or red quartz
August birthstone: Peridot
September birthstone: Sapphire
October birthstone: Opal or Tourmaline
November birthstone: Topaz or Citrine
December birthstone: Blue Topaz, Blue Zircon, Tanzanite, Turquoise
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​Secure Ordering & Payment Options
We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. Daniela Jewelry Design does not retain credit or debit card numbers on our systems. However, no e-commerce solution, website, mobile application, database or system can be completely secure. You also need to take reasonable steps to protect your personal information against unauthorized disclosure or misuse by unauthorized persons.
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Which payment methods does Daniela Jewelry Design accept?
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We're proud to accept Visa, Mastercard, American Express, Discover and Paypal via our secure checkout process. Simply choose your preferred payment method at checkout. At this time, we're not able to accept checks or money orders.
Returns & Refunds
We stand behind every product in the Daniela Jewelry design store. If you're unsatisfied with the products you receive, we'll be happy to take your return for a refund.
We accept requests for returns within 15 days from when we ship your order.
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First you should call to our customer service number or email to us to receive an RMA (Return merchandise authorization).
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We are not able to process exchanges (mainly because we do not store your credit card information on file for security reasons). We are happy to provide a full refund for all qualifying items that you return. If you would like additional items from our shop, you may place a new order at any time.
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Privacy Policy
Our site uses an order form allowing you to request information, products and services. Contact information (name, email address, telephone number, address, etc.) is also used to get in touch with you when necessary. Financial information (credit card number, credit card expiration date, etc.) is only used to bill you for products and services purchased at Daniela Jewelry Design.
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To enhance your shopping experience, our site uses cookies. Cookies are alpha-numeric identifiers that are transferred to your computer's hard drive through your web browser.
Cookies make it possible for us to recognize you when you visit. By doing this, we can personalize your return visits and save you time during checkout. For the most rewarding shopping experience, your browser must be set to accept cookies.
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You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. If you'd like to opt out of receiving future email offers from Daniela Jewelry Design, please log in to your account and click "Email Preferences" or click the unsubscribe link within that email..By using our web site or purchasing product from us, you agree to the collection and use of information as set forth in this privacy policy. This policy may be updated at any time. We will post any changes to our privacy policy on this page so that you are always aware of what information we collect and how we use it.
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If, at any time, you have questions or concerns about Daniela Jewelry Design privacy policy, please feel free to email us at: danielajewelrydesign@gmail.com.
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